Stuck? A person is on the other end.
The quick answers are below. For anything else, open a ticket — it gets a number, and a person replies to you on WhatsApp, usually the same day.
Boost questions
One. A subscription covers one PC, and a second PC needs its own subscription. Moving to a different machine costs nothing — open a ticket from Settings in the app, or from the support page, and we free the seat for you. Reinstalling Windows is the same path.
Boost keeps working until the end of the period you have already paid for, and the app counts the days down so it is never a surprise. After that it stops opening. Nothing on your PC is touched: every tweak stays applied, the undo history stays intact, and your files are your files. Resubscribing picks up exactly where you left off — same account, same PC, nothing to type.
Only to activate, and then a periodic check while the app is open. The app verifies a signed licence locally on every launch, so day to day it never touches the network. If you are travelling it keeps working offline for a grace period.
Yes — every update for as long as the subscription runs. The app checks after launch, verifies the installer against a published checksum, and updates itself in place. Settings, applied tweaks, undo history and your licence all survive.
Yes. Vanguard, EAC and BattlEye are never touched, and Instant Replay uses Desktop Duplication with the GPU encoder rather than hooking or injecting into a game.
No. There is no telemetry and no analytics in the app. The only network calls it makes on its own are the licence check and the update check, and they carry your email, your signed session token and a hashed machine id — nothing else.
Nothing, for you. A price rise applies to new subscribers only — everyone already subscribed keeps the price they started at, for as long as the subscription runs without a break. On the yearly plan that is locked for the whole year you have paid for, and the new price would only reach you at the renewal after it. If you cancel and come back later, you come back at whatever the price is then, so a cheap year is worth keeping.
Message us within 14 days of a charge and we will refund it, no interrogation. Cancelling on its own is not a refund — it stops the next renewal and leaves the time you have paid for intact.
Websites, alerts and billing
Every project follows four steps: Discover, Design, Build, Launch. One call to map goals, design direction before full screens, a hand-built responsive build, then deploy and polish after go-live. A focused site takes a few weeks; larger builds take longer. You get a clear timeline after the first call, and one accountable team throughout.
Care keeps a finished site online and improving: managed hosting, SSL, restorable backups, and 24/7 uptime monitoring on every plan, with monthly maintenance checks and edit hours on Standard and Premium. Plans start at AED 149 per month, month to month. Full details are on the Pricing page.
The studio's own Windows app, for the machine you play and create on. Performance and latency tweaks, live temperature monitoring with an in-game overlay, debloating, a safe cleaner, and a toolkit of nine — including instant replay and a video studio. Every change it makes is reversible, it is anti-cheat safe, and it carries no ads and no telemetry. AED 39 a month or AED 390 a year, covering one PC.
Instantly, as a digital download. Every alert ships as a transparent WebM with two custom folder fields for full-screen and non-full-screen setups, plus an install guide in text and video for your platform. Works with OBS, Streamlabs, StreamElements, Twitch, YouTube, and Kick.
Alerts are delivered instantly as files, so they cannot be returned and purchases are final — you confirm this at checkout. What is guaranteed is that your alert works: if a file is broken, will not install, or does not match its listing, write to hello@framework.shop and it will be fixed or replaced.
No. The studio is UAE-based and works remotely with clients worldwide. Calls are scheduled around GMT+4, and everything from design to launch happens online.
No. Every alert ships with a step-by-step guide in text and on video for your platform — add a browser source, paste the bundled code, run a test alert. Most streamers are live again in minutes. If a file will not behave, write to hello@framework.shop and we will get it working.
Open a ticket
No account needed. Leave your WhatsApp number — that is where we reply.