Stuck? A person is on the other end.

One. A subscription covers one PC, and a second PC needs its own subscription. Moving to a different machine costs nothing — open a ticket from Settings in the app, or from the support page, and we free the seat for you. Reinstalling Windows is the same path.

Boost keeps working until the end of the period you have already paid for, and the app counts the days down so it is never a surprise. After that it stops opening. Nothing on your PC is touched: every tweak stays applied, the undo history stays intact, and your files are your files. Resubscribing picks up exactly where you left off — same account, same PC, nothing to type.

Only to activate, and then a periodic check while the app is open. The app verifies a signed licence locally on every launch, so day to day it never touches the network. If you are travelling it keeps working offline for a grace period.

Yes — every update for as long as the subscription runs. The app checks after launch, verifies the installer against a published checksum, and updates itself in place. Settings, applied tweaks, undo history and your licence all survive.

Yes. Vanguard, EAC and BattlEye are never touched, and Instant Replay uses Desktop Duplication with the GPU encoder rather than hooking or injecting into a game.

No. There is no telemetry and no analytics in the app. The only network calls it makes on its own are the licence check and the update check, and they carry your email, your signed session token and a hashed machine id — nothing else.

Nothing, for you. A price rise applies to new subscribers only — everyone already subscribed keeps the price they started at, for as long as the subscription runs without a break. On the yearly plan that is locked for the whole year you have paid for, and the new price would only reach you at the renewal after it. If you cancel and come back later, you come back at whatever the price is then, so a cheap year is worth keeping.

Message us within 14 days of a charge and we will refund it, no interrogation. Cancelling on its own is not a refund — it stops the next renewal and leaves the time you have paid for intact.